Retention

Customer Retention

Use Intercom to build customer goodwill

This case study explores how Baremetrics creatively utilized Intercom to foster customer goodwill an...

Marketing

How Fortnite changed the way video games were marketed

How Fortnite flipped the growth funnel on its head and forever changed the way video games are marke...

Retention

I love this abandoned cart hook

This section discusses a remarkable email series that effectively utilizes the abandoned cart strate...

Retention

I love this DTC retention strategy

Discover how to boost customer engagement with a simple yet effective weekly raffle strategy that en...

Retention

Surprising a customer with birthday cake

The story begins with Lemonade sending a customized birthday email to their devoted customer, Andrew...